The Electric Standing Desk offers a versatile and ergonomic solution for your workspace.
Available in three sizes (120cm, 140cm, and 160cm), it features convenient cable management with two cable holes, a spacious long cable tray, and a handy bag hook for added organisation. With three memory height settings and a low noise level, this desk ensures a smooth and quiet transition between sitting and standing, enhancing both comfort and productivity.
Manufacturer: Monster Group UK Limited, Monster House 19-23 Alan Farnaby Way, Industrial Estate Sheriff Hutton, York YO60 6PG
Person Responsible: Rana Harvey, Monster Group UK Limited, Monster House 19-23 Alan Farnaby Way, Industrial Estate Sheriff Hutton, York YO60 6PG, England, +441347878880
EU
Manufacturer: Monster Group BV, Van Heemskerckweg 28A & B, Venlo 5928LL Netherlands +441347878880
Person Responsible: Rana Harvey, Monster Group BV, Van Heemskerckweg 28A & B, Venlo 5928LL, Netherlands, +44134787888
Materials
1. Operating Instructions
Before using the desk for the first time, please follow these instructions to reset the desk (RST mode). Resetting the desk can help with certain error codes; please check the error code table.
To reset the desk, press and hold the “DOWN” key until the motor stops, then release the key.
Press the “DOWN” key again, and hold it for at least 5 seconds to enter the reset mode.
Keep pressing the “DOWN” key until the buzzer beeps, which indicates that the reset was successful.
Please do not release the key early, as this will interrupt the reset of the desk.
2. Up and Down Keys
When the “UP” key is pressed and held, the desk rises until it reaches the highest point possible.
When the “DOWN” key is pressed and held, the desk lowers until it reaches the lowest point possible.
When the “UP” or “DOWN” key is pressed only for a short time, the desk rises/lowers according to how long the key is pressed.
3. Setting Memory Height
The system allows for 3 different memory heights to be stored at the same time.
To have the system memorise a specific height, please start by raising/lowering the desk to the desired position.
Then press the “S” key. The Digital Control Panel will show “S-”, and “-” will flash.
Now you can press any key number 1/2/3 to memorise the current desk position.
Whenever you want the desk to reach a memorised height, you only need to press the corresponding number key. To interrupt this process, press any key.
4. Set Max and Min Height Limits
Bring the desk to the height you would like to set as either the highest point (MAX) or the lowest point (MIN).
Then press and hold the “UP” and “DOWN” keys at the same time for 5 seconds, until you hear a buzzer sound, indicating that the chosen height has been saved successfully as your MAX/MIN.
To delete the memorised height limits, you can either reset the system entirely or let the desk rise/lower to its height limit (MAX/MIN) and press and hold the “UP” and “DOWN” keys at the same time for 5 seconds, until the buzzer sound indicates that the height limit has been deleted successfully.
5. Factory Reset
When the system needs to be restored to factory settings, press and hold “UP” and “DOWN” at the same time for 10 seconds to hear a long buzzer prompt.
Now, the parameters are restored to factory settings, and the system is forced to complete the reset.
6. Operating Instructions
7. Lock and Unlock
Lock: Press and hold “S” and “UP” at the same time for 5 seconds; when the Digital Control Panel shows “Loc”, it means that the system has been locked, so the desk cannot be raised or lowered.
Unlock: Press and hold “S” and “DOWN” at the same time for 5 seconds; when the Digital Control Panel changes from “Loc” to the normal display, it means the system has been unlocked.
8. Set Timer
Press the “1” and “3” buttons on the digital control panel to display “x.xh” on the Digital Control Panel.
You can then use the “UP” or “DOWN” buttons to adjust the time in 0.5-hour increments.
The system will automatically exit this setting mode after 2 seconds.
Once the digital display turns off, a flashing decimal point will indicate that a timer is running.
When the set time is reached, the buzzer will sound five times, and the Digital Control Panel will automatically wake up.
9. Automatic Testing
The Digital Control Panel allows the system to run an automatic test cycle, where it operates for 2 minutes and then stops for 18 minutes. This test cycle moves between the storage positions S1 and S2.
To enable automatic operation in this mode, you need to set the storage position control to active by setting S-6 to 1.
Once activated, the system will cycle back and forth between S1 and S2 for 2 minutes, pause for 18 minutes, and repeat this process indefinitely.
To enter this mode, press and hold the “UP,” “DOWN,” and “S” buttons simultaneously for 2 seconds.
When all the decimal points on the display light up, it indicates the system is in automatic test mode.
To exit, press and hold the “UP,” “DOWN,” and “S” buttons again for 2 seconds.
10. Setting Internal Parameters
To access the settings menu, press and hold the “S” button on Digital Control Panel for 5 seconds.
When “S-x” appears on the display and the “x” begins to flash, it indicates the parameter group number.
Press “S” again to enter the selected parameter group and adjust the relevant settings.
Use the “UP” or “DOWN” buttons to switch between parameter groups. After adjusting the settings, press “S” to return to the normal operating interface.
The available parameter groups are:
S-1: Determines the unit of measurement: 0 for metric (cm) and 1 for imperial (inches)
S-2: Adjusts the sensitivity level for obstacle detection when moving downward. A setting of 0 turns off the sensor, while 1 is the least sensitive and 8 is the most sensitive.
S-3: Sets the sensitivity level for obstacle detection when moving upward. A value of 0 disables the sensor, while 1 is the least sensitive and 8 is the most sensitive.
S-4: Configures sensitivity for detecting obstructions while moving downward, with the same scale as above (0 for off, 1-8 for sensitivity).
S-5: Sets the adjustment increments, measured in centimetres.
S-6: Controls the desk’s movement behaviour when using the preset position feature. A value of 0 requires holding the preset button to move the desk, and the desk stops when the button is released. A value of 1 makes the desk automatically move to the preset position when the button is pressed, and any button can stop it.
S-7: Adjusts the duty cycle for desk operation. A setting of 0 disables the 2-minute-on, 18-minute-off cycle, relying only on temperature monitoring to protect the control box. A setting of 1 enables the 2-minute/18-minute duty cycle.
S-8: Configures the sensitivity to detect desk tilt, helping prevent uneven leg movement caused by issues like a damaged screw rod. A value of 0 turns off tilt detection, while values from 1 to 8 correspond to an inclination angle range of 0.5° to 4°.
11. Error Codes and Resolutions
E1 - Mains voltage exceeds 45V: Check main supply power
E2 - The height deviation between the screw rods exceeds 1cm: Reset the system again
E4 - System or Digital Control Panel panel error: Check Digital Control Panel cable
E5 - Stops when encountering resistance: Release the key and restart
E6 - The main power supply does not work/the voltage is lower than 20V: Contact Customer Support
E7 - Protection when main power supply is running/the voltage is lower than 20V: Power on again
E8 - Desk tilts when running: Reset the system again
HOT - Power supply temperature is too high/desk runs for longer than 2 minutes in 18 minutes: Wait for power supply temperaure to cool down/let the system cool down for 18 minutes
E11 - Motor 1 not connected: Check the connection cable
E12 - Motor 1 current sampling channel error: Contact Customer Support
E13 - Motor 1 phase loss/phase cable is not connected: Check the motor phase cable connection for any issues.
E14 - Motor 1 hall error/hall cable is not connected: Check the hall signal/replace connection cable
E15 - Motor 1 internal shortcircuit: Contact Customer Support
E16 - Motor 1 stall: Reset the system again
E17 - The running direction of motor 1 is wrong: Contact Customer Support
E18 - Motor 1 load is too large/overload: Reduce the load
E21 - Motor 2 not connected: Check the connection cable
E22 - Motor 2 current sampling channel error: Contact Customer Support
E23 - Motor 2 phase loss/phase cable is not connected: Check the motor phase cable connection for any issues
E24 - Motor 2 hall error/hall cable is not connected: Check hall signal/replace the connection cable
E25 - Motor 2 internal shortcircuit: Contact Customer Support
E26 - Motor 2 stall: Reset the system again
E27 - The running direction of motor 2 is wrong: Contact Customer Support
E28 - Motor 2 load is too large/overload: Reduce the load
E40 - The Digital Control Panel keeps disconnecting: Check the connection cable
E41 - The serial signal is wrong: Contact Customer Support
E42 - Memory error: Contact Customer Support
E43 - Sensor error (enabling desk to stop when encountering resistance): Contact Customer Support
12. Assembly Instructions: Step 1
13. Assembly Instructions: Step 2
(*) : Loosen the following 4 screws with the Allen Key (I), but do not unscrew them fully, as it will make it difficult to install.
14. Assembly Instructions: Step 3
When it is difficult to insert (5), gently turn (H) back and forth to insert it with ease.
(*): Insert both sides to the end and tighten them.
15. Assembly Instructions: Step 4
16. Assembly Instructions: Step 5
17. Assembly Instructions: Step 6
18. Fitting the Standing Desk Draw
Secure the Standing Desk Draw to the Standing Desk by screwing Part O into the pre-drilled holes on the underside of the desk
19. Connection Diagram
20. Troubleshooting
WHAT DO I DO IF THERE ARE MISSING PARTS FROM MY ORDER?
If there appears to be any part missing from your order, contact our friendly and helpful Customer Support Team within 7 days of receipt.
FOR ALL OTHER ISSUES, PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM.
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